Bigboxkart Seller F&Q
Find Your all Qustions Answer
What type of products can I sell on BigBoxKart?
You can sell handcrafted products and eco-sustainable products on BigBoxKart. Our marketplace is dedicated to creators and artisans who focus on sustainability, creativity, and eco-conscious living. If your products are handmade or made from eco-friendly materials, you're in the right place!
Is there a fee for listing products?
No, listing your products on BigBoxKart is completely free! We aim to provide a cost-effective platform where artisans and eco-conscious sellers can display their products without the burden of listing fees.
Do I need to provide a GST or PAN card to sell?
No, you do not need a GST or PAN card to sell on BigBoxKart. We’ve simplified the process to make it easier for sellers, especially small-scale artisans and eco-focused brands, to join without additional documentation.
How do I create a seller account on BigBoxKart?
Follow these easy steps to get started:
1. Click the "Become A Seller" button on our homepage.
2. Create an account with your email address and set a password.
3. Fill in your shop details—such as your shop name, description, logo, and social media links.
4. Start adding your handcrafted or eco-sustainable products to your shop!
Can I edit or remove my product listings once they are live?
Yes, you can edit or remove your product listings at any time. Simply log into your seller dashboard, go to the product management section, and make the necessary changes to product details, pricing, or inventory.
How can I promote my products on BigBoxKart?
To increase visibility and attract customers:
Optimize Your Listings: Use relevant keywords, high-quality images, and detailed product descriptions.
Social Media: Promote your shop on platforms like Instagram, Facebook, and Pinterest to increase exposure.
Run Discounts: Offer promotions or discounts to attract more buyers.
Engage with the Community: Stay active in the BigBoxKart seller forums and community events.
How do I handle returns and refunds?
We recommend offering a clear return policy in your shop’s details. If a customer requests a return:
1. Review the request and assess whether it meets your return policy criteria.
2. If the return is accepted, make sure the product is returned in its original condition.
3. Process the refund after receiving the returned item, in line with your shop’s return policy.
How can I track my sales and performance?
You can easily track your sales, orders, and product performance through your seller dashboard. We provide insightful analytics to help you understand which products are doing well and how to optimize your listings.
What if I have limited stock of a product?
You can set the inventory level for each product. If you have limited stock, just indicate the quantity available. Once the stock runs out, you can either update the listing with a restock message or mark it as "Out of Stock."
How do I handle shipping for my orders?
As the seller, you're responsible for fulfilling and shipping your orders. Here’s how to manage it:
Shipping Rates: You can set your shipping costs based on the weight or dimensions of your product, or offer flat-rate shipping.
Eco-friendly Packaging: We encourage using sustainable packaging to align with BigBoxKart's commitment to sustainability.
Shipping Updates: Mark the order as “Shipped” in your dashboard once dispatched, and provide tracking information if available.
What payment methods does BigBoxKart support?
BigBoxKart offers secure payment processing via various methods such as bank transfers, PayPal, or other local payment methods. After you fulfill an order, your payment will be processed and credited to your linked account.
How do I receive my payments?
You will receive your earnings according to the payment method you selected in your seller account. Payments are processed regularly, and funds will be transferred to your designated account.
How do I encourage customers to leave reviews?
Encourage your customers to leave honest reviews after receiving their orders. Customer feedback is crucial to building your reputation. Respond to reviews, especially negative ones, in a professional and solution-oriented manner.
Are there any restrictions on what I can sell?
Yes, all products listed on BigBoxKart must:
Be handmade or eco-sustainable.
Not violate any copyright, trademark, or intellectual property rights.
Align with our marketplace’s ethical and eco-conscious values. Prohibited items include counterfeit goods, harmful chemicals, and products that don’t meet our environmental standards.
Can I sell products made by other artisans or manufacturers?
Our marketplace is focused on handcrafted and eco-sustainable products. You can Follow this criteria and start selling.
How do I contact BigBoxKart’s customer support?
If you need assistance, you can reach out to our dedicated support team via the "Contact Us" page on our website. Our team is here to help with account issues, product listings, and order inquiries.
We hope this FAQ helps you get started and thrive on BigBoxKart. If you have more questions, feel free to contact us anytime. We’re here to support your business as you share your beautiful, handcrafted, and eco-friendly products with the world.
Happy selling!